"Your
Satisfaction Is Always Assured..."
| 30
Day Guarantee!
|
 |
We are
so confident that you will be satisfied with our services...
that we offer an unconditional 30 Day Money Back Guarantee on
your monthly hosting fee. If you are unsatisfied with your service
you may cancel your service and receive a full refund of your
monthly fee, no questions asked. Please
note that set up fees to activate your account are non-refundable.
| Uptime
Guarantee!
|
 |
You can
count in SimplicityHosting... to have your site up and running.
We guarantee 99.98% uptime in any given month (excluding scheduled
maintenance). So certain of this, we will give you a 5% refund
of your monthly fee for every 5 minutes your server is down
(up to 100% of your monthly fee). Network down time exists when
a customer is unable transmit or receive data and SimplicityHosting
records such failure in SimplicityHosting's trouble ticket system.
Downtime is measured from when the trouble ticket is opened
to when the server is up and running and the customer is able
to receive and transmit data.